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Ed Dawson

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Ed DawsonTechnical Engagement Manager

Ed is responsible for the entire feel and voice of Ninefold’s customer-facing documentation and the development of a new program of educational materials. Before joining Ninefold, Ed spent 4 years at Atlassian, was Editor-in-Chief of PC Authority, contributed to ZDNet and otherwise cobbled words together to make sense of senseless technologies.

Giving customers what they want

By Ed Dawson On 09/02/2012 · View comments

Technical Engagement Manager. Says so right on my newly printed Ninefold business card. Technical Engagement Manager. So now I've joined the team at Ninefold and nabbed this impressive title, what actually does a Technical Engagement Manager do?

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